Thursday, July 19, 2007

SunRocket VoIP Crashes & Burns

As reported by the Washington Post (July 19, 2007) and others, SunRocket VoIP decided to pull the plug on their operation earlier this week. It has also been reported that their CEO, Lisa Hook, resigned last Friday. We reported a couple of weeks ago that they were having financial difficulties but had no idea the crash would come this soon. SunRocket had more than 200,000 customers so they were a large player in the VoIP startup business, second only to Vonage. Many customers, including us, prepaid for services so they (we) will likely lose whatever prepaid time remains. Thousands of customers have apparently already lost service but our SunRocket phone is still working this morning. SunRocket VoIP was an aggressive marketer but it seems they had pretty poor financial management, reports indicate they burned $80 million in rocket fuel over the past two years. A few venture capatalists also got burned.

SunRocket has not yet notified customers of anything. Their website is still working and it seems they are still functioning as normal. However, they have ceased accepting orders and it is only a matter of time before their phone service will completely stop. So what does a former SunRocket customer do? It seems they will need to forget the money they spent on their SunRocket VoIP service and find a new VoIP provider? That is, if they still want to rely on VoIP.

Many companies are lining up with special offers for former SunRocket customers. One such company is Zingotel, they are offering the following.
  • One Month of Free Service
  • Unlimited Calls in the USA and Canada
  • A Local Number in any North American City.
  • Free Linksys 2100 VoIP Adapter
  • All Features: Voicemail, Caller ID, Call Forwarding, 3 Way Calling and more.
  • Transfer of your existing number is possible in 46 States.
  • Free Shipping or $10 off any service package through July 31, 2007.

Use coupon code: zingo1007. Visit Zingotel to sign up.

Zingotel has been around a while and offers unlimited calling in the USA and Canada for only $19.95 per month. We will likely change to Zingotel and avoid other prepaid options for now.

No comments: